I first met Tonya Acha when she became my BNI Director. At the time, our chapter was falling apart and we had not had strong leadership. After a candid conversation with her, she very quickly jumped in to help steer the chapter into the direction it needed. By working closely with her, I could see that she truly did care about the success of our chapter.
I could tell that Tonya was a kind and caring person, but I REALLY got to know her when we worked together in a Referral Institute class. It was in that class that I realized that she really got the referral process and the relationship aspect that is critical in achieving referral success.
I have a very strong referral business and have gone through extensive training. I don’t claim to be perfect at referrals but I do know that referrals come very natural to me because of my work with Referral Institute and the weekly meetings I had with Tonya where she was able to continuously push me to expand on the teachings I received from our Referral Institute training.
Last March, I went out to California for a Referral Institute training program. I’m extremely excited to know that we now have someone in Michigan able to train with the same high level standards and professionalism that I received in California. Tonya isn’t about skipping steps, or not following through, and I’m confident that the clients that sign up for her classes will not only love the classes, but see a deep value in the coaching that she will give throughout the process.
I’m so passionate about Referral Institute not only because of how it has helped turn Shard Financial Services, Inc. into a referral based business, but because of the difference in how I am able to run my business and life. Being able to help my referral partners grow their business alongside mine is truly rewarding, and I am so excited that I’m now going to be able to have more opportunities to take old and new referral partners into local training.
Margie Shard, Shard Financial Services